Warranty Policy
Warranty begins on the delivery date.
New laptops carry a 1-year warranty. There is no normal return or exchange for new laptops; applicable warranty rights remain available.
Used and refurbished laptops carry a 30-day hardware warranty. A genuine qualifying hardware fault reported within 7 days of delivery may qualify for exchange after technical inspection and verification. After that period, valid hardware issues are handled under the remaining warranty.
Report major delivery-related hardware problems within 24 hours of delivery. After this reporting period, normal warranty procedures apply.
Warranty does not cover physical, liquid, accidental, burn or power-surge damage; software, Windows, virus or malware problems; misuse; unauthorized repair, opening or modification; damage caused by third-party repair; or battery backup variation on used or refurbished units.
Warranty is void if the Badri’s Computers warranty sticker or seal is broken, removed, tampered with or intentionally damaged.
For a claim, contact us with your order number, serial number and a description of the issue before sending the device. You initially pay the inspection shipment cost. If we verify a genuine valid warranty issue, we reimburse the reasonable courier amount you paid. Keep the courier receipt.
Battery notice: Battery health and backup time can vary between pre-owned and refurbished units. Confirm battery condition before purchase if battery timing is a priority.
For other products, confirm the specific warranty shown in the product listing and order confirmation.